At Science Kraft, we strive to provide our customers with the highest quality products/services. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

• Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Timeframe: You have [number] days from the date of purchase to return an item.
• Non-returnable Items: Certain types of goods are exempt from being returned, such as perishable goods (e.g., food, flowers), custom products (e.g., special orders, personalized items), and intimate or sanitary goods (e.g., lingerie, swimwear). Please check our website for a complete list of non-returnable items.

2. Refunds

• Processing: Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
• Timeframe: The credit will be applied to your account within a certain amount of days, depending on your card issuer’s policies.

3. Late or Missing Refunds

• Verification: If you haven’t received a refund yet, first check your bank account again.
• Contacting Your Bank: Then contact your credit card company; it may take some time before your refund is officially posted.
• Further Steps: If you’ve done all of this and you still have not received your refund yet, please contact us at info@sciencekraft.in.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@sciencekraft.in and send your item to: Barsana Dham, S.No. 50/1/1, Tilekarnagar, Kondhwa Bk, Pune 411048.

5. Shipping

• Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Tracking: Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

6. Sale Items

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

7. Cancellation

• Timeframe: Orders can be cancelled within +91 91684 17419 hours of placing the order without any penalties.
• Non-cancellable Orders: Custom orders and digital downloads cannot be cancelled once the order is processed.

8. Contact Us

If you have any questions on how to return your item to us, contact us at:

• By email: info@sciencekraft.in
• By visiting this page on our website: https://sciencekraft.in
• By phone number: +91 91684 17419

Additional Tips for Customization:

1. Clearly define your return and refund windows based on your business type and industry standards.
2. Specify any conditions or exceptions for returns and refunds, such as sale items or custom products.
3. Provide detailed instructions for the return process, including any forms or steps customers need to follow.
4. Outline any restocking fees or deductions from refunds to avoid misunderstandings.
5. Ensure compliance with local laws and regulations, especially regarding consumer rights and digital goods.